Recepcionista Club Fitness | Tiempo Completo

Descripción

Are you passionate about service and guest experience? Would you like to work in an exclusive fitness club for members?

The I/O Marbella is looking for a Front Desk & Member Experience Ambassador to join our dynamic team in Marbella.

As the first point of contact for our members, you will play a key role in delivering an exceptional experience in line with the exclusive standards of THE I/O Club.

We’re seeking someone service-driven, energetic, and professional, ideally with a background in hospitality or premium customer service.

Responsabilidades

• Welcome and assist members with professionalism and warmth

• Ensure a seamless and exceptional experience at every touchpoint

• Provide detailed information about club services and offerings

• Manage bookings, payments, inquiries, and issue resolution

• Anticipate and respond to member needs and requests

• Support new member registration and onboarding

• Manage class and personal training reservations

• Process payments and maintain accurate records

• Resolve any issues or questions efficiently and empathetically

• Participate in club opening and closing procedures

Requisitos / Qué ofrecen

Requirements

• Previous experience in front desk, guest relations, or as a hostess in high-end environments

• Fluent in English and Spanish; other languages are a plus

• Excellent communication and interpersonal skills

• Ability to stay calm and organized in a fast-paced environment

• A polished, professional appearance and attitude

What They Offer

• The chance to be part of a unique and exclusive fitness & lifestyle club

• International and dynamic working environment

• Growth opportunities within a premium brand

• Free access to club facilities