Team Leader (Spanish & Italian - speaking) – On-site TE06

If you're looking to grow and be inspired, as a Team Leader in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. What you will do in this role As a Team Leader on our team, you will: -Lead a team of inside sales professionals, ensuring they meet and exceed their individual and collective sales goals. -Coach and mentor junior team members, providing guidance, feedback and training to help them upskill and achieve their full potential. -Take ownership of inbound leads, converting every prospect into an opportunity to create a long-term customer by matching them with tailored payment solutions and software. -Forge strong relationships with new customers, serving as a trusted advisor and introducing them to our game-changing products and services. -Drive a high volume of sales, guiding clients through every step of the sales process, acting as an example to other team members. -Be a problem-solver, addressing challenges and providing bespoke solutions to ensure customer needs are met. -Collaborate across departments to enhance workflows, improve client experiences, and drive continuous process improvement within the team. -Innovate and organise, contributing to a seamless workflow and enhanced merchant experiences. -Foster a collaborative, supportive team environment where each team member's success is celebrated, and the collective goal is achieved. Your qualifications Concentrix is a great match if you: - Are bilingual or proficient in Spanish plus fluent in Italian and English - Have extensive inside sales experience within a fast-paced organisation, with a proven ability to consistently exceed targets while maintaining a customer-first approach. - Have experience in leading and mentoring teams, with a passion for developing sales talent and fostering their growth and success, whilst also carrying your own quota. - Have strong organisational skills and effective time management, with the ability to manage both individual and team performance. - Have a competitive spirit, strong resilience and a genuine desire to see your team succeed. - Have the ability to maintain consistent, intensive phone activity to reach daily call targets and engage with multiple clients. - Have proven ability to track KPIs, analyse performance data, and develop action plans to drive continuous improvement and team results What's in it for you In this role, we offer benefits that help support your unique lifestyle: - Base salary of 24,000 euros gross/year + up to 4,700 euros gross/year in bonus and private medical insurance - Full-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00 - Full paid training for the company and the products you will be working on - A modern centrally placed office in Barcelona Concentrix is an equal opportunity employer