Account manager (Acquiring Industry) - #7491636

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

PagoNxt has the aim to consolidate payment businesses around the world through a differential value proposal in a business with great potential, creating the conditions and synergies to compete globally with the major international players in the sector.

Based on the unique value proposition and brand value of Getnet in Brazil, PagoNxt Merchant Solutions will be expanding the acquiring franchise to additional markets. Nowadays, Getnet is the third largest acquirer in Latam (Argentina, Mexico, Chile, Brazil, and Uruguay) and we already operate across all European markets.

To achieve this goal, we are building a cloud-based acquiring architecture in which products are built based on microservices and deployed at all markets simultaneously, shortening time to market and improving value for customers. In order to define and build these products, services catalog and customer journeys, we aim to attract the best possible talent.

To achieve this goal, PagoNxt is organized into three different businesses:

• Merchant Solutions, for merchants and acquirers.
• Trade Solutions, for corporates and SMEs.
• Consumer Solutions, digital products and services for individuals.

If you would like to join a global community of world-class payment experts, this is the place for you! This is a unique opportunity to work for a company that combines the best of both worlds: the innovative technology of a FinTech with the reach and expertise of a leading global financial institution.

Our team members come from very different types of companies, including banks, tech companies, trade companies, startups, and consulting firms.

We believe in the power of diversity, equity & inclusion in backgrounds, ethnicity, gender, sexual orientation and more.

YOUR IMPACT:

• Serve as the primary point of contact for assigned client accounts, fostering strong relationships, and acting as a trusted advisor.
• Understand clients' business objectives, challenges, and payment processing needs to tailor solutions and deliver value-added services.
• Develop and execute account plans to drive growth, retention, and profitability, aligning with company objectives.
• Proactively identify upsell and cross-sell opportunities within existing accounts, collaborating with sales and product teams to pursue them.
• Monitor account health and performance metrics, identifying risks and opportunities, and implementing strategies to address them.
• Coordinate with internal departments, including operations, finance, and customer support, to ensure seamless service delivery and resolution of client issues.
• Stay informed about industry trends, competitor activities, and regulatory changes, providing insights and recommendations to clients and internal stakeholders.
• Prepare and deliver regular business reviews and presentations to clients, highlighting key achievements, opportunities, and performance metrics.
• Actively participate in client meetings, conferences, and industry events to strengthen relationships, gather feedback, and promote our brand.

WHO YOU ARE:

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• More than 5 years of experience managing large strategic accounts in the payments industry, mainly within e-commerce business/travel verticals.
• Ability to navigate complex matrix environments with different stakeholders.
• Well versed in negotiations with 360º approach to the business.
• A team player able to work with short deadlines but with a strategic vision.
• Knowledge of CRM tools like Salesforce…

BENEFITS & PERKS!

Our Employee value proposition or Wow we Offer!

We build an organization to be proud of

We are real people with superpowers

We create the future of work collaboratively

We take ownership of our growth potential

We care for our holistic well-being

#BeaNxter