Group Consumer Insights and Analytics Intern - #7462027

At Verisure, we protect what matters most to people: their loved ones, their homes, their businesses. We are seeking a talented, data-driven, curious, and empathetic Group Consumer Insights Intern to contribute to the delivery of Quantitative & Qualitative Consumers research, its posterior analysis and transformation into actionable insights. This role will join our growing and successful Group Marketing Team, reporting to the Group Head of Consumer Insights and will support bringing the Voice of the Consumer to decisions on Brand Communications, Innovation Developments and other areas related to Acquisition Strategy.

You have here a great opportunity if you’re interested in gaining a hands-on experience; using (consumer) data to influence business decisions & have impact on marketing operational outputs.

Strategic context and Key responsibilities

Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth by investing on building Brand Leadership globally.

The Group Consumer Insights Intern will have the opportunity to get hands-on experience in a wide range of topics, develop hard & soft skills and work with colleagues from various backgrounds across our 17 markets.

As priorities, you will:

• Contribute to the design phase of consumer research, including questionnaire design and sample recruitment, to ensure that research is aligned with business objectives and delivers meaningful insights.
• Analyze research results with a data-driven approach but also with high empathy for the people / consumers behaviours behind the numbers.
• Prepare insightful learning materials with a specific focus on data accuracy as well as delivering learnings in a simple, inspiring, and convincing way.
• Facilitate sharing of existing and new learnings with fast response, “excellence of service” attitude to all stakeholders interested in bringing consumer insights to their decision making.
• Consolidate strategic understanding and facilitate best practices sharing for specific consumer segments of interest (e.g., prosumers), leveraging consumer insights to fuel our acquisition strategy.

What we offer

• Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.
• Getting hands-on experience, in a fast response environment, with various levels of autonomy possible based on performances.
• International & multicultural setting with top talents coming from world-leading consulting firms and tech companies.
• Opportunities to get a former role depending on performance, skills, and attitude
• Hybrid work model (office + remote work).
• Lunch provided on site with diverse & healthy food options.

Location

The position will be based in Madrid (Spain) with hybrid work model to allow you to partially work from home.

Reports and organization structure

Direct reporting line into the Group Head of Consumer Insights.

Candidate profile

Experiences and Qualifications

• Final stages of bachelor’s degree from a top-tier university with consistent outstanding academic record
• Previous internship or student association experience a plus, but not mandatory

Competencies

• Exceptional analytical and quantitative problem-solving skills
• Passionate in everything you do with a collaborative attitude and willingness to leave a mark
• Excellent communication and presentation skills
• Agility and ability to respond fast to request to deliver “excellent service levels” with internal clients
• Structured, detail oriented, and capable of understanding the big picture
• Fluent in both written and spoken English (other languages are a plus: Spanish, German, Italian, French)
• Experience and competence using Microsoft Office - Word, Excel and PowerPoint (inc. Think-Cell). Basic knowledge of PBI will be considered a plus.

Additional complementary skills will be valued:

• Initiative and ability to adapt fast to different situations
• Experience in treating high quantities sets of data to extract learnings & insights
• Experience in data science projects such as regression models, decision trees, clusterization, etc.
• A match to our culture – high energy and flex, fantastic at communication and huge amounts of drive. Collaborative working is key!

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

The Company

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. And our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest double-digit growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.