CTG Ressource Broker - #7411370

CTG Ressource Broker

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Job Description:

The Role

The role of a resource broker is pivotal in ensuring the efficient allocation and utilization of resources across various projects and initiatives with CTG P&T Delivery. The resource broker works with the respective delivery managers and practice leaders to optimize workforce mix, analyze utilization trends, resource needs and monitor key performance indicators.

The resource broker acts as a bridge between delivery managers, practice leads and workforce management.

The key responsibilities include:

- Resource Allocation: supporting delivery managers for employees allocation to projects based on their skills, availability, and project requirements. This involves understanding the capabilities and expertise of each individual within the organization.

- Utilization Monitoring: Tracking the performance and productivity of employees assigned to projects: CATW check (Monthly CATW deadline, CATW follow up for unreported, data integrity check for all resources, CATW set up/support for new hiring),

- Utilization target checkpoint Resources low-utilized review monitoring and review: developing action plans to address identified issues and improve resource utilization. This may involve reallocating resources, providing additional training or support, and optimizing workflows.

- Capacity Planning: Forecasting future resource needs and ensuring that the organization has the right talent in place to meet project demands. This may involve hiring new talent, training existing employees, or reallocating resources as needed.

- Utilization analysis (Forecast vs Actuals, FoF variance) Talent Development: Collaborate with delivery managers to identify skill gaps within each practice and implement strategies for professional development and training to enhance employee skills and capabilities: training plan cost review to be used in Flash,

- Manage Resource Broker tool: the tool facilitates the resource needs of the full organization for the projects, tasks, or initiatives based on predefined criteria such as skills, project requirements, and costs. This ensures that delivery leaders have a full picture of needs and can make decisions to distribute resources effectively to meet project objectives and timelines

- Responsible for approving BP tool requests (first level): review and approve all requests related to resources or services HC flash, checkpoint with WF lead, Delivery Mgrs interlock for HC Flash, supporting for Hiring process & tool.

- CDS focal point of contact: share resource needs, monitor HC list, monthly check point

Education and Experience Required:

• First Level University degree.
• 7 years experience in project management or other delivery or operational roles

Knowledge and Skills:

• Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to project management
• Analytical skills
• Strong communication skills to interlock with various international stakeholders

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management, Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Expert

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.