Fecha: 24/11/2022
Tipo de contrato: Tiempo completo
To guarantee that Information System services (e.g., projects, user support, training and new functional analysis) are carried out on time and in form, according to the conditions agreed upon with the end user.

Help all users and assist in project evaluation.

Proactively lead definition, development, the process and business applications in all functions.

Along with functional areas, develop and update the functional documents for the business applications and associated procedures.

Train and support users in execution of processes and business applications.

Propose relevant and impacting improvements to processes and business applications, introducing new technologies or systems.

Calculate and update the allocated service KPIs (performance, cost, quality, etc.).

Implement specific action plans to correct KPIs below the target agreed upon with the end user.

Observe Ficosa’s Code of Ethics to avoid fraudulent practices. Comply with Information Security Management System (ISMS) applicable to the job, along with the training related thereto.

Actively cooperate in maintaining, promoting and improving the OHSE and Quality department.

(*) The duties described are only the most typical of this position and are in no way a comprehensive list.

Academic background:
Bachelor’s degree, mainly in engineering or systems technology

Fluent local language & Fluent English (spoken & written)

Minimum of 3 years in similar position at an international company

Willing to travel


Additional training:
Knowledge of functional environment (administration, industrial, etc), ERP System, new technologies or management projects would be of additional value

Additional language:
Another language, depending on the project / business, would be of additional value

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