Live Expert - French - #4440650

JUJUR


Fecha: 24/11/2022
Tipo de contrato: Tiempo completo
JUJUR

Position: French Live Expert

Location: Barcelona, Spain

Employment type: Full-time

Remuneration: Base salary + bonuses

DUTIES AND RESPONSIBILITIES:

  • Expert understanding of products with ability to demonstrate products and features
  • Closely collaborate with another team members and departments (i.e. Sales)
  • Positively impact sales through customer interactions, with consistent increase in conversion rates
  • Answer customer queries efficiently and confidently, with consistent in response/query handling time
  • Perform competitor product analysis and utilize that knowledge to increase conversion
  • Capture and report all relevant data
  • Build long-lasting relationships with clients and establish meaningful relationships
  • Provide a positive and memorable experience to each customer
  • Achieve and exceed KPIs set

REQUIREMENTS:

  • Native/fluent in French, both oral and written. Fluent in English (at least B2 level)
  • Previous experience in customer service roles is mandatory
  • Academic degree will be considered as an advantage
  • Excellent communication skills, with ability to emphasize and persuade
  • Comfortable communicating using various channels (primarily telephone)
  • Computer literate with sound knowledge of Microsoft Office package
  • Energetic and motivated self-starter, capable of achieving the targets set
  • Resourceful and stress resilient personality that can adapt and remain calm in all situations
  • Ability to meet tight deadlines with minimum supervision and in timely manner
  • Ability to work independently, while being team player at the same time
  • Strong sales & customer-oriented mindset

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Private medical insurance
  • Discounts through company’s partner’s scheme

Cómo postularme

Para solicitar este empleo, debe autorizarse en nuestro sitio web. Si aún no tiene una cuenta, regístrese.

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