Junior System Administrator - Google Workspace Project (Tech Support) - Barcelona - #4439267

Webhelp Spain

Fecha: 24/11/2022
Salario: 24.000 € - 27.000 € por año
Tipo de contrato: Tiempo completo
Webhelp Spain
WHAT WE LOOK FOR Are you a real troubleshooter and love helping others? Are you curious about how it is to work with Google and their products? In this case please keep reading as we are looking for a talented person to join our EGS team in Barcelona as a Google Workspace Support Engineer. Your main responsibility will be to provide outstanding technical support for the most prestigious Google Workspace customers. This support will be mainly focused on troubleshooting Google Workspace related topics and customer environment. The right person for this role will have to be able to follow a logical troubleshooting path, to navigate through ambiguous problems and to collect relevant information in order to provide an outstanding solution for Google Workspace clients. Minimum requirements: 100% fluent in English European citizenship or work permit in Spain Basic understanding of web protocols (HTTP, DNS, SSL/TLS, etc) and networking standards Ability to read and understand packet and application layer captures Ability to research using internal knowledge bases and public facing documentation (official Google docs, StackOverflow, Google Groups...) Basic coding abilities Ability to read and understand the code and to write code samples to reproduce customer issues (ideally in Java or Python) Understanding of DNS: Common record types, protocols used, recursive domain name resolution Desirable skills: Knowledge of the OSI stack Understanding of SSO including the ability to identify Service Provider and Identity Provider Familiarity with modern API technologies (OAuth, RESTful APIs, gRPC) Knowledge of Linux system administration Windows system administration knowledge WHAT YOU WILL GET Permanent Contract Full time position (39 hours / week) Salary package: 26.540€ gross/year (23.000 as base salary + 1.500 as bonus + 1.540 ticket restaurant + private health insurance valued approximately 500€ ) After 1 year in the project your salary will be reviewed based on your performance. 1 month of paid training Ticket restaurant 23 days of vacation Free fresh fruit and coffee Ping pong, arcade machine, pool table and punching bag Teamwork in a multicultural environment, social activities and personal development Relocation package No dress code! You will be working in a casual environment from Monday to Friday from 9am to 6pm. You will also be working one weekend per month being extra paid in case you do so. The weekend working shift is from 6am to 2pm. WHO WE ARE Webhelp Group is a consolidated and dynamic international company providing service to the top 10 companies belonging to the IT and social networking world. We are based in the heart of Barcelona with more than 3000 employees from all over the world. On top of that, we offer an attractive environment with a great team spirit. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, political, race, religion and sexual orientation.

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